Comments
Kevin February 21, 2012 at 8:08 pm

I recently changed my type of account from Retirement
Passbook Account to a Retirement Savings Account with
a Visa facility, however I am having difficulty activating
my new card and wish someone to speak with me to
resolve this matter. I live 360 km from the nearest Branch.

Regards Old Kev.

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NAB February 24, 2012 at 10:43 am

Hi Kevin, I’ve emailed you from our social.media@nab.com.au account – I’ll chase this up with our team to see how we can help, speak soon! ^AB

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Megan August 13, 2012 at 11:27 pm

Hi there, I have only switched to NAB Bank from another provider. I have requested that I want my account closed from the other provider and apparently their is a pending payment that needs to come out first. It has been paid> The Lady i spoke to today was very rude and pretty much put me on the spot as to why I was wanting it closed. I was wondering is it against the law for them to not close my bank account even if I have requested them to do so? They were always slugging me $36 for over draw fees

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NAB August 16, 2012 at 12:51 pm

Hi Megan, I’d like to look into this for you. I’ve sent you an email via social.media@nab.com.au – let’s chat more via email. ^AS

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